Let’s talk about what you’re looking for
A question about a little treasure?
For product information, a gift idea or an order update, contact Pixie Dust Shop.
By email
Please include the name or reference of the item you are interested in.
By phone
To contact the shop directly.
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To help us answer
- For an order: include your order number.
- For a product: include its name or reference.
- For an item received damaged: describe the problem and attach relevant photos.
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Frequently asked questions
Which worlds can I find in the shop?
The selection features accessories and collectibles inspired by Disney, Pixar and Marvel. Browse the Loungefly, Funko Pop! and Goodies & Collectibles categories to discover the products.
Where can I find an item’s dimensions and specifications?
Check its product page for photos, a description and the available specifications. If you need more information, send us the product name or reference.
How can I ask a question about a product?
Use the form on this page or email info@pixiedustshop.be. Include the item name and, if possible, its reference to help us answer.
Can I order an item marked out of stock?
An item marked out of stock cannot be ordered on the website. You can contact us for information about that model. Restocking cannot be guaranteed.
Do the displayed prices include VAT?
Prices shown on product pages include VAT.
How can I find my account information?
The “My account” link takes you to your customer account. For a question about an order, include its number in your message. Never share your password or payment card details.